Job Description
Ready to join a successful company that's growing?

Aftermath Services is currently hiring a Shop Manager for our North Attleboro, MA shop.

Salary: Job time hourly rate: $40.00-$44.00

Driver's license and a clean driving history required.

Structured interview process, but we can move quickly to get you hired!

Life moves fast inside Aftermath Services, which means agility and flexibility are required daily. In return, time with our team is an accelerator for your experience. You'll have the chance to stretch in ways you haven't at other stops in your career, adding multiple skills to your portfolio.

If you are passionate about helping people during times of tragedy and enjoy working in a hands-on environment, we invite you to apply. Once an application is received, a recruiter will review your qualifications and will reach out should your application match our needs.

What We Offer:

• Health, Dental, Vision Insurance
• Flexible schedules
• Paid training
• Uniforms provided
• Career growth and advancement

Compensation Details:

We have a hybrid pay structure, where you earn based on the work being performed.

Hours:

This is a full-time position.

Shop Manager

Aftermath is currently seeking a dedicated and experienced Shop Manager to lead our team. This role is designed for a dynamic leader who excels in both operational management and team development. While prior experience in construction, demolition, restoration, and comparable industries are a plus, it is not required. Aftermath provides comprehensive training and certification on safety and compliance, biohazard cleanup process and procedure, and customer service. We are committed to training our technicians for success.

Job Overview

The Shop Manager is central to overseeing all aspects of the shop's operations, including staff management, training, scheduling, inventory control, and financial performance. This role requires a blend of strong business acumen, salesmanship, leadership skills, customer service, and technical expertise in biohazard remediation. In addition to creating monthly schedules for all shop personnel and overseeing team performance, the Shop Manager is also responsible for actively participating in field operations, stepping in as a Supervisor when necessary to ensure the highest standards of service and efficiency.

What you'll do:

• Direct leadership and development of Supervisors and Technicians, ensuring adherence to safety standards and company policies.
• Direct job site management and support of the Supervisor(s) and the Technician(s) in various biohazard remediation projects, including suicides, homicides, unattended deaths, and more.
• Responsible for shop operations, including but not limited to staffing, interviewing, onboarding, training, and scheduling.
• Facilitate community outreach to build brand awareness and establish strong local partnerships.
• Support Market Manager and Area Manager in daily operations and special projects as needed.
• Respond promptly to service calls, providing job site biohazard remediation services in various emergency situations.
• This role may require undertaking other duties as assigned by the Area Manager or as necessitated by business needs, and may evolve with organizational changes.

Experience and Skills
Working Conditions:

• Must be able to respond to dispatch office within one hour of receiving a call.
• Ability to lift up to 50lbs and handle physically demanding tasks.
• Occasional overnight travel, with accommodations provided by the company.
• Capable of handling a fast-paced and dynamic work environment.

Basic Qualifications:

• Must be 18 years of age or older
• Must have a valid Driver's License and acceptable Motor Vehicle Record.
• Must reside locally and be able to respond to the shop within one hour of receiving a service call
• Must have a minimum of 2 years of supervisory experience. Preferably in biohazard remediation, construction, demolition, restoration, or a related field.
• Must have demonstrated leadership experience, preferably in a technical or field service environment.
• Must possess strong organizational, communication, and problem-solving skills.
• Must have completed Aftermath's Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.

Preferred Qualifications:

• IICRC S540 certification or equivalent in biohazard remediation
• Proven experience in project management and team leadership in high-stress scenarios.
• Customer service experience and military personnel are highly valued.
• Exceptional communication skills and a track record of successful community engagement and outreach.
• Proficient in Microsoft Office Applications and relevant software.

Military personnel encouraged to apply

About Aftermath

With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events. More than 250 experienced crime scene cleanup professionals are dedicated to lifting the burden of cleanup from those who are grieving after tragedies like suicides, homicides, unattended deaths, infectious disease outbreaks, accidents, or other biohazard situations by providing emergency rapid response 24/7/365. Aftermath is a business unit of Atlanta-based ServiceMaster® Brands, a leading franchise provider of needs-based residential and commercial services. Visit www.aftermath.com to learn more.

It is the policy of Aftermath Services, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at [redacted]

California Applicant Policy: https://www.servicemaster.com/california-applicant-privacy-notice/

#INDSJ