At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what LifeAtBNY is all about. We’re seeking a future team member for the role of Vice President, Client Service Director I to join our Client Excellence team. This role is on a hybrid schedule (in office 3 days a week), and can be located out of our Pittsburgh, PA or Lake Mary, FL or Everett, MA office. In this role, you’ll make an impact in the following ways: Deliver exceptional service aligned to client needs and expectations Leads team members across multiple lines of business in providing support to clients Provide strong client governance Focus on continuous service improvements across all products and service Develop a thorough understanding of clients’ business and model To be successful in this role, we’re seeking the following: Bachelors degree or the equivalent 5-7 years of total work experience in Financial Services Experience in servicing clients in one (or more) of the following sectors: State and Public Funds (Pensions), Corporate Pensions, Endowments & Foundations At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.