General Summary The Sr Systems Administrator works in a fast-paced production environment, helping LAIKA's artists leverage a wide array of technology to create animated feature films. As a technical leader of the Support Engineering team, this position works collaboratively with technical and production teams to research, develop, and support technology for the studio's business operations and production environment.
Job Functions - Support desktops, mobile devices, peripherals, and applications including top-tier escalations and Executive Support when needed.
- Lead problem-solving efforts in coordination with users, technical staff, and outside vendors.
- Support Microsoft Office 365, Exchange, OneDrive, and SharePoint at an advanced level.
- Act as a project lead, starting with integration of a new ticketing system.
- Configure and support conditional access components, MFA, and MDM systems.
- Work with Technical Development teams to document, test, and deploy new applications.
- Foster ongoing dialog with departments on their use of technology.
- Monitor system configurations, performance, and resource utilization.
- Develop automation tools to improve efficiency and increase reliability.
- Provide technical leadership, training, and mentorship across teams.
Qualifications - 5+ years' experience supporting Windows, Linux, and Mac desktops.
- Experience with virtualization, systems imaging, and configuration management across platforms.
- Advanced experience with Microsoft/Office 365, Exchange, OneDrive, OWA.
- Prior experience as a project lead required.
- Strong planning, problem solving, documentation, and analytical skills.
- Prior experience with ticketing system integration preferred.
- Experience working with Active Directory or LDAP infrastructure preferred.
- Solid understanding of scripting, networking, and hardware fundamentals preferred.
- Ability to work both collaboratively and independently.
- Ability to work in confined spaces (e.g., data centers and closets).
- Thrive in a deadline-driven environment and remain calm under pressure.
Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing the duties of this job, the employee is required to walk; stand; sit; use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 45 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
- Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.
Location On-site in Hillsboro, OR
Salary Salary is commensurate with skills and experience.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.