Job Description
• Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.
• Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system:
• Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports.
• Writes detailed description of user needs, program functions, and steps required to develop or modify computer program.
• Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
Additional job details and special considerations
• The role includes being a member of the team that is the focal point for all Middleware activities between TIERS Operations management and Social Services Applications.
• The role also provides the coordination for all TIERS Releases and Maintenance schedules with respect to Middleware servers and the applications that those server host.
• When issues arise within the TIERS operational ecosystem, the role asses' problems, communicates up to management, and leads the effort of all required fixes.
• From an architecture standpoint, the role will advise on any technical implementation, schedules, automation, and division of labor within the Middleware Team.
• The role performs work related to supporting the core TIERS applications on-premise and those which will be migrated and hosted on AWS Cloud Services.
• The role works under minimal supervision with extensive latitude for the use of initiative and independent judgment.
• The role collaborates across teams under the direction of the Director of TIERS Operations.