Introduction to Demandbase:

Demandbase helps B2B companies hit their revenue goals using fewer resources. How? By using the power of AI to identify and engage the accounts and buying groups most likely to purchase. Our account-based technology unites sales and marketing teams around insights that you can understand and facilitates quick actions across systems and channels to deliver big wins. It's flexible, scalable ABM built for you.

As a company, we prioritize both the advancement of careers and the development of world-class technology. We invest heavily in people, our culture, and the communities around us. We have offices strategically located in San Francisco and New York in the US, and Hyderabad, in India and we embrace a hybrid work model in these regions. Outside of these areas we offer a remote work option and boast a significant presence in Austin, TX, Atlanta, GA, and London, UK. Continuously lauded as a great place to work, we are Great Place to Work Certified, and have earned distinctions such as "Fortune's Best Workplaces in the Bay Area,"Best Workplaces in Technology," "Best Workplaces for Millennials," and "Best Workplaces for Parents"!

We're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of achieving our mission to transform the way B2B companies go to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!

About the Role:

We are looking for an enthusiastic, data-driven Analytics Consultant who loves digging into customer data to uncover valuable insights, solve complex problems, and drive optimal decision making based on identified trends and opportunities. This customer-facing role will work within our Analytics practice on our Professional Services team to be the liaison between the customer and the Data Service Delivery team, as well as help customers define a value measurement plan with Demandbase and understand the health of their ABM (account-based marketing) programs and initiatives that the Demandbase Platform is used for.

The base compensation range for this position, not including the company bonus, is: $85,000 - $150,000

What you'll be doing:

• Work directly with customers to understand business requirements and drivers around data.
• Work cross functionally to evangelize customer needs with internal teams to ensure the right internal resources are assigned to projects while aligning and driving solutions that solve our customers' business needs.
• Manage customer and internal team expectations to ensure alignment and deliver the highest levels of customer satisfaction.
• Identify and resolve all project scope, issues, risks, and delivery schedule to ensure projects are properly planned, staffed, scheduled, and budgeted to drive success.
• Work with customer data to identify, analyze, and interpret outcomes of activities within the Demandbase Platform, as well as provide any recommended next steps.
• Create a measurement strategy and plan that provides customers guidance on understanding how to measure the success of their ABM efforts.
• Design and build dashboards, presentations, and reports for customers to answer questions and drive recommendations.
• Join calls with customers to understand their needs, gather requirements, and deliver relevant presentations and insights.

What we're looking for:

• 3-4 years of experience working with customer data in a customer facing role (Services or Agency background preferred), ideally at a SaaS company
• Advanced knowledge of Microsoft Excel and/or Google Sheets
• Working knowledge of SQL and/or Python
• Experience working with data visualization tools like Tableau or PowerBI
• Understanding of CRM tools (i.e. Salesforce)
• Experience leading and facilitating customer discovery and project meetings
• Skilled leadership in running requirements definitions and workshops
• Experience designing documentation and configuring solutions
• Experience compiling an analysis from problem statement to presentation and resolving any follow up questions
• Excellent presentation skills
• Team player, curious/proactive learner, with excellent communication skills
• Ability to work on ambiguous problems
• Not required but preferred:
• Data Science exposure/experience
• Experience with value measurement
• Understanding of marketing practices and technologies desirable
• Experience providing strategic recommendations, especially around marketing practices desirable

Benefits:

Our benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, no internal meetings Fridays, as well as access to Modern Health and other mental wellness resources. Additionally, we offer eight paid holidays and two additional week-long breaks when all Demandbase employees in the US take time off simultaneously (the week of July 4th and the week of Thanksgiving). We also provide 401(k), short-term/long-term disability, life insurance, and other great benefits.

Our Commitment to Diversity, Equity, and Inclusion at Demandbase:

At Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.

We recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

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