We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Universal Music Manufacturing & Logistics is always seeking experienced professionals to support e-commerce and retail operations with inventory movement, inbound, and outbound transportation.

Job Functions may include:

• Manage and oversee inbound shipments delivering to e-commerce fulfilment centers
• Assist fulfilment providers with inventory discrepancies and issue resolution
• Prepare and report on music products procured for sale on artist eComm stores
• Initiate, manage and execute supply chain process improvement initiatives, processes, and procedures
• Shipment scheduling and tracking
• Submitting bid requests, carrier selection, scheduling, and tracking outbound/inbound loads to ensure on-time delivery
• Oversee import/export process
• Maintain open communication with UMG Supply Chain Team, carriers, distribution providers, manufacturers, and suppliers
• Coordinate with Shipping Teams to execute load plan strategies for high-profile releases
• Provide proactive shipment status updates to UMG Supply Chain Team and consignee
• Ensure accurate manual entry and record updates to the Transportation Order Management System and/or SAP
• Collect and analyze transportation data and report performance and cost
• Monitor, evaluate, and modify transportation strategies to improve delivery performance and reduce total delivered cost across all modes of transportation, including SPS, LTL, TL, Export/Import, and Heavy Air
• Communicates and coordinates with carriers to obtain quotes and drive consolidation, when necessary

Requirements:

Essential

• Experience with order management and customer service
• Strong computer skills including extensive experience with Microsoft Office Suite, especially Excel
• High Level of attention to detail
• Knows how or where to obtain information; is resourceful.
• Ability to analyze data and trends, make educated conclusions based upon data.
• Embraces teamwork; shares ideas / methods to improve performance.
• Proven verbal and written communication skills.
• Prioritizes work activities; plans and stays organized
• Manages timelines; deals effectively with the challenges of a fast pace, high pressure environment and deadlines.
• Takes independent action and works autonomously.
• Takes initiative and seeks increased responsibilities.

Experience:

• Proven, positive track record as a Supply Chain professional
• Experience with order management, and demonstrated proficiency with reporting and online tools to manage project tasks
• A minimum of 1-2 years of experience in a customer or vendor facing role
• Understanding of order management, distribution, and transportation processes
• Expereince with SAP a plus

Education:

Bachelor's Degree in Business, Supply Chain, or Logistics. Related experience in lieu of degree will be considered.

Universal Music Group is an Equal Opportunity Employer.

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
• Comprehensive medical, dental, vision, and FSA options, as well as:
  
  • 100% coverage for out-patient mental health services
  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
  • A lifetime fertility support allowance of $30,000 to plan participants
  • Student Loan Repayment Assistance and Tuition Reimbursement
  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

• Variety of ways to prioritize much-needed time away from work including:
  
  • Flexible Paid Time Off (PTO) for exempt employees
  • 3-weeks PTO for non-exempt employees
  • 2-weeks paid Winter Break
  • 10 Company Holidays (including Juneteenth and Wellbeing Day)
  • Summer Fridays (between Memorial Day and Labor Day)
  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.

For more information, please click on the following links.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish

Job Category:
Manufacturing, Logistics & Supply Chain