Reflexive Concepts is seeking a skilled System Administrator III to join our team! Specifically, we're looking for a System Admin with Linux Server, Puppet, and Red Hat RHEL 8 experience.

Requirements:
1. Fifteen (15) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
2. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.
3. DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.

Capabilities:
1. Provide support for implementation, troubleshooting and maintenance of IT systems
2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
3. Manage the daily activities of configuration and operation of IT systems
4. Provide assistance to users in accessing and using IT systems
5. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
6. Provide support for the escalation and communication of status to agency management and internal customers
7. Optimize system operations and resource utilization, and perform system capacity analysis and planning
8. Provide in-depth experience in trouble-shooting IT systems
9. Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
10. Provide support for the dispatch system and hardware problems and remains involved in the resolution process
11. Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
12. Support the design of systems, mission architecture and associated hardware
13. Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
14. Analyze and resolve complex problems associated with server hardware, applications and software integration