Duties & Responsibilities: Support operations of the MSC Navy ERP Business Office (MEBO). Performs specific tasks related to help desk support, master data management, reporting, analytics, testing, production operations, training and working with group participation and facilitation. Focus on all PS related support to include:
- Support analysis and resolution NHDSM tickets for the PS Module and its touchpoints to other Navy ERP modules (i.e., FI, FM, SD, CO, MM)
- Make Enterprise Integration Pattern (EIP) and work center updates.
- Validate and provide recommendations on project structures and update when necessary.
- Perform a number of budget functions in support of/on behalf of the MSC budget team when and as needed.
- Provide cost model validation support.
- Support maintenance of business rules and training material.
- Supports strategic planning of the operational impact of releases, upgrades, planned maintenance, schedules, standard operating procedures, and business process efforts.
- Provide root cause analysis and develop mitigation strategies such as enhanced training and business processes to prevent future issues.
Required Qualifications: - Secret Clearance. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.
- Must have at least seven (7) years of related experience in a DoD implementation of SAP™ in the PS Module.
- Navy experience is desired.
- Must be proficient in Microsoft Office Suite.
- Must work well independently; have the ability to interface with customers in senior/executive level positions.
- Must have strong written and verbal communication skills and must provide customer service both internally and externally.
- Familiarity with systems such as the National Help Desk Service Manager (NHDSM) or similar is desirable.
Education Requirements:
Bachelor's Degree. An additional three (3) years of directly related experience can be substituted for degree.
PSI Pax, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
PSI Pax, Inc. is an E-Verify Participant.