What you'll do

Lilt is growing quickly and the Enterprise Account Executive role is core to our success. We are looking for a driven, hard-working, and adaptable sales professional who will propel us to new milestones by leveraging their skills, qualities, and experiences to grow our commercial footprint. You will achieve this by selling our platform and services to new customers while also supporting our Strategic Account Executives to expand partnerships with larger customers.

While we understand the power of a channel, in order to be successful in this role, you will close your quota through your own outbound efforts. This will require you to be a strong, systematic hunter who uses the latest revenue operations practices and technologies to run the entire sales cycle as well as work in conjunction with our ADR/BDR team. You will build relationships with our champions, business cases with their constituents, and "partnerships" with their businesses.

This position can be based out of our London, UK office / Emeryville, CA or Indianapolis, IN offices and will be expected to work in the office in a hybrid capacity. Additional locations include the Washington D.C., New York City, and Boston metropolitan areas where you will start as fully remote and then transition to hybrid once offices are opened in those locations. Fully remote applicants will also be considered.

Authorization to work in the U.S. / UK is a precondition of employment.

The Commercial Sales Team at LILT

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What you'll do

As a Strategic Account Executive at LILT you will leverage your skills, qualities, and experiences to grow and maintain LILT's commercial footprint by servicing our most strategic customers and then expanding the partnership over time.

The ideal candidate will build relationships with our champions, business cases with their constituents, and "partnerships" with their businesses. You'll be well-rewarded for your results-oriented and performance-driven focus on revenue retention and client success.

You'll be core to LILT's success. We are growing at a fast pace, and your contributions will propel us to new milestones.

Key Responsibilities

• Partnering with production to reach the desired outcomes of all client programs and SLAs
• Working with clients to maximize the benefits of working with LILT and our mutual partnership
• Attending collaborative Revenue and other department meetings
• Forecasting revenue from existing accounts
• Preparing QBRs for existing clients
• Handling contracts with internal and external stakeholders
• Work with LILT's product and engineering teams to incorporate the necessary services'
• needs into the product roadmap, along with the respective business case(s) and
• estimated ROI.
• Consult and work closely with customers to understand their business needs
• and align LILT's SLAs and KPIs to measure, achieve and exceed these.
• Work with internal teams across Sales, Customer Success, Product and Engineering to
• drive program strategy and execution.
• Extensive reporting and analytical capabilities to monitor and control performance against KPIs & SLAs, evaluating trends and areas for improvement.

Skills and Experience

• Expertise in the translation & localization industry. We will not consider candidates without experience in this field.
• Minimum of 5 years of experience program managing large enterprise accounts
• Managed accounts over $1.5M+ in annual quotas
• Track record of over-achieving account expansion and retention (top 10-20% of company)
• Experience in sourcing and closing six figure expansion opportunities specific to language and technology services
• Have technical expertise to be able to demonstrate our service and explain the benefits
• Have experience with in-person meetings as well as web-based demos
• Experience in account management and working with cross functional service & delivery teams
• Proven ability in managing complex, enterprise sales programs from start to finish, from business champion to the C-level decision makers, and with a track record of successful revenue attainment.
• Proven ability to influence & drive cross departmental strategy and collaboration during deal cycles in creatively solving our clients business problems

Benefits

• Compensation: At market salary with the opportunity to earn on-target earnings (OTE), meaningful equity, 401(k) matching, and flexible time off plus company holidays
• Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability
• Paid parental leave is provided after 6 months.
• Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

Our Story

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn't used for enterprise products and services inside the company and left to start a new company to address this need - LILT.

At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

Who we are

Lilt is the leading AI solution for enterprise translations. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With Lilt, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale.

Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn't used for enterprise products and services inside the company and left to start a new company to address this need - Lilt.

At its core, Lilt has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn't meet the quality standard for enterprise translations, so Lilt assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, Lilt has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation.

As a result, Lilt's AI technology foundation is similar to ChatGPT and Google Translate, before our patented Contextual AI Engine, connector-first approach, and human-adapted feedback.

Our team is located globally in San Francisco, Indianapolis, London, and Berlin with hubs located in Washington DC, NYC, and Boston.

Authorization to work in the U.S. is a precondition of employment.

Lilt is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual's race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.