Benefits:

• 401(k)
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Reports To: President

What does a Mitigation Manager with Paul Davis Restoration of Pittsburgh do?

• Lead a team of hardworking individuals serving others within your community
• Make a difference for others that have had a disaster strike their property
• Take pride when your team completes projects on budget with an exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through advanced certifications and Paul Davis University.

Built upon principles of customer service excellence, innovation, and leadership, we have the tools to continue our rapid growth. With daily emphasis on our Vision, Mission and Values to be more than just a service provider - our Mitigation Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Mission: To provide opportunities for great people to deliver Best in Class results.

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team!

Compensation and Benefits:

• Salary starting at $75,000 - $100,000, commensurate with experience and certifications
• Performance-based bonuses
• Health, dental and vision insurance
• Paid holidays
• Paid time off
• 401k
• Use of company issued iPhone, laptop and iPad
• Use of company issued vehicle
• Leadership development and training opportunities to advance your career
• Great culture and team dynamic

Qualifications (Requirements):

• Minimum of 5 years of experience as an emergency services manager, mitigation manager or team lead
• Proven team leader with exceptional communication, organizational and issue resolution skills
• Must hold current certifications in the following:
  • IICRC Water Restoration Technician
  • IICRC Fire and Smoke Restoration Technician
  • IICRC Applied Structural Drying Technician
  • IICRC Mold Remediation Technician
  • Certified Lead Safety for Renovation, Repair, and Painting Renovator
• Master IICRC designation is a plus
• Military experience is a plus
• Valid driver's license with a clean record
• Must pass criminal background check
• Fluent in English
• Must have the ability to work on call, weekend and overtime, if needed

Role on the Team (Job Responsibilities):

• Recruit, train, mentor and retain a growing mitigation team of "A-players"
• Embody the Paul Davis brand and Paul Davis Way
• Ensure the safety of your crew at all times; lead weekly safety briefings
• Ensure the team's performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications
• Ensure your crews are properly equipped, trained and ready at all times
• Effectively facilitate morning lineups to ensure crews understand daily assignments and are dispatched efficiently
• Meet clients and adjusters on site to assist in issue resolution and provide professional opinion
• Re-inspect job sites for quality control
• Foster a culture of customer service excellence
• Be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner
• Maintain inventory of clean, properly stocked and organized trucks
• Properly account for and maintain company equipment
• Be accessible by phone and participate, as necessary, in the on-call schedule
• Maximize project and company profit potential

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $75,000.00 - $100,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results