Hello, Lead Infrastructure Engineers!

My name is Gabriel and I am one of three Co-Founders at The Ticketing Co. - We specialize in creating a feature-rich ticketing platform designed to meet the real needs of event organizers. Founded by veterans of the event production and nightlife industries, we bring a deep understanding of industry trends and prioritize regular, actionable feedback from our users. As a forward-thinking, customer-driven company, we leverage our industry expertise and agile development process to maintain a competitive edge in the dynamic ticketing software market.

We are looking to hire a motivated Lead Infrastructure Engineer who will be the architect of our digital backbone, designing and maintaining resilient systems that power our innovative solutions. If you're passionate about pushing the boundaries of what's possible in tech, this is your opportunity to shape the future of our digital landscape.

This role is a full-time role position.

Requirements

• Excellent English & French written and verbal communication skills.
• 5-10 years of experience in designing and implementing complex, scalable infrastructure solutions, including cloud environments.
• Expertise in server infrastructure: Ideally, with experience in Google Cloud Platform. However, experience with other cloud platforms like AWS can also be acceptable.
• Security Expertise: A deep understanding of security best practices and implementation is a must.
• Proficiency in PostgreSQL: Must be fluent and expert in optimizing and understanding the intricate details and underlying layers of PostgreSQL.
• Fluency in Node.js: Fluent in working with Node.js (in TypeScript).
• Code quality: Have a strong focus and interest to build for maintainability, scalability and readability.
• Infrastructure as Code (IaC): Experience with Pulumi is preferred.
• Bonus Skills: Knowledge of React and React Native is a plus.

Your responsibilities will include (but are not limited to):

• Oversee the entire company infrastructure, including database management.
• Ensure optimization, performance, and data integrity across all systems.
• Maintain and monitor the website's uptime, ensuring smooth and continuous operation.
• Take full accountability for all aspects of the infrastructure, including servers, networking, and security.
• Implement and maintain robust security measures to protect data and systems.
• Continuously improve infrastructure reliability and efficiency through proactive monitoring and maintenance.

Benefits

• Full Insurance Coverage: We have Quebec insurance fully paid by the employer.
• Vacation: Employees receive 3 weeks of vacation per year, with flexibility on when to take them, plus an additional week off during Christmas when the entire company takes a break.
• Sick Leave: Employees are granted 5 days of sick leave annually.
• Off-Site Events: We aim to hold one or two off-site events each year, where the entire team gathers for a week to collaborate and connect in person (usually in a warm location).
• Potential opportunity to build and lead a team as the company grows.

This Position Is Perfect For You If...

You're a Team Player.

You excel in collaborating with cross-functional teams to design, implement, and maintain scalable infrastructure solutions. This role involves fostering a collaborative environment, ensuring seamless communication, and working closely with team members to deliver high-performance, reliable systems that meet organizational goals.

You're Analytical and Detail Oriented.

You have a proven track record in optimizing and securing web application infrastructure. Adept at managing end-to-end infrastructure, ensuring seamless operations, and implementing robust solutions to enhance performance and data integrity.

You're Data-driven and Tech- savvy.

You excel in designing and managing robust, scalable infrastructure systems while leveraging data analytics to optimize performance and drive innovation. This role involves leading teams to implement cutting-edge technologies, ensuring seamless integration, and continuously improving infrastructure through data-informed decision-making.

What we do:

Please check us out to get an understanding of the service you'll deliver:

https://theticketing.co/

Our hiring process is made up of 4 parts, so please be aware that you will need to dedicate time for a 3-min questionnaire, two 1-on-1 interviews and a technical interview.

Thank you for taking the time to consider this position. I look forward to hearing from you soon!

Gabriel