About Speakeasy

Speakeasy's mission is to help builders to build and innovate. We do this by providing a powerful suite of tools that enables every developer to easily create or consume any API or service. We envision a world where developers can rapidly turn any idea into reality.

APIs are fundamental to how software is built today. API producers want to offer APIs because they are an increasingly important way to reach customers. Companies like Stripe, Twilio, and Plaid are API-first because of this. Infrastructure companies like AWS and GCP drive huge increases in developer usage via APIs. Internally, APIs enable teams to scale efficiently.

For API producers however, offering an API that is easy to integrate with is far too difficult. Developers spend 70% of their time on activities other than building the API itself: writing endless docs and usage guides, troubleshooting failed API calls, setting up authentication, building self-service tooling for users - the list goes on. Every team has to reinvent the wheel today. Most can't afford the time and resources to do so. The result is poor API developer experience, unhappy users, and low adoption.

Speakeasy enables every API developer to build world-class APIs that match the best in the industry. Using Speakeasy, developers can create idiomatic, rich SDKs in a range of languages - without needing to hire a whole team of engineers. Our SDKs reduce integration time from days or weeks to minutes. We also offer self-service auth, troubleshooting, and usage dashboards, saving producers months of dev time and providing API consumers with a delightful integration experience.

We were founded in 2021 and have already hit important revenue milestones. We have raised funding from top-notch VC and angel investors who share our huge vision, and have significant runway remaining.

Our team is currently based mainly in San Francisco and London. We are looking to hire remote-first in the US or UK with a preference for US Pacific and UK time zones. We meet up and spend a week together roughly every quarter.

About the role

Speakeasy is seeking a passionate and detail-oriented Sales Operations Specialist to join our growing team! As a key member of Sales Operations, you will play a vital role in streamlining our sales processes, supporting our sales team, and driving data-driven decision-making. You will be responsible for optimizing workflows, managing our CRM system, providing valuable data analysis, and collaborating with various departments to ensure the success of our sales function.

The problems you'll solve

• Sales Process Optimization:
  
  • Document and analyze existing sales processes to identify areas for improvement and enhance efficiency.
  • Develop and implement tools, resources, and training programs to equip the sales team with the necessary knowledge and skills to thrive.
  • Oversee the implementation and management of the CRM system, ensuring data accuracy and integrity.
  • Work collaboratively with the sales team to refine sales methodologies and frameworks for optimal performance.
• Data Analysis and Reporting:
  
  • Gather and organize sales data from various sources, including the CRM, marketing automation tools, and other data sources.
  • Utilize data analytics tools to analyze sales performance, identify trends, and uncover valuable insights to inform decision-making.
  • Create regular reports on sales metrics, key performance indicators (KPIs), and sales forecasts to track progress and identify areas for improvement.
  • Develop interactive dashboards to visualize sales data and facilitate data-driven insights for the sales team and leadership.
• Territory Management:
  
  • Collaborate with the sales team to define sales territories based on geographic, demographic, or other relevant factors.
  • Assist in establishing sales quotas for individual sales representatives or teams to ensure alignment with overall sales goals.
  • Work with the sales team to ensure that sales territories are aligned with the company's overall sales strategy.
• Sales Forecasting and Planning:
  
  • Develop accurate sales forecasts based on historical data, market trends, and pipeline analysis to predict future sales performance.
  • Assist in the development of annual sales plans and strategies, ensuring alignment with the company's overall objectives.
  • Track and manage the sales pipeline to identify opportunities, assess potential risks, and optimize conversion rates.
• Sales Compensation:
  
  • Collaborate with leadership to design and implement sales compensation plans that incentivize and motivate the sales team.
  • Ensure accurate and timely calculation of sales commissions based on established metrics and compensation structures.
  • Assist in designing and managing incentive programs to reward top performers and drive desired sales behavior.

Who we're looking for

Our ideal candidate:

• You possess a Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
• You have a minimum of 1-2 years of experience in a Sales Operations role, preferably within a B2B SaaS company.
• You are proficient in Salesforce or a similar CRM system and have experience with data analysis tools like Excel or Google Sheets.
• You are a highly organized and detail-oriented individual with a strong analytical mind.
• You possess excellent communication and collaboration skills, with the ability to work effectively across departments.
• You are a problem-solver who thrives in a fast-paced environment and enjoys implementing process improvements.
• You are passionate about data and its power to drive insights and improve performance.

Benefits

• Generous equity
• Competitive pay
• 100% employer-covered medical, dental, and vision insurance
• 401(k) plan
• Unlimited PTO
• Quarterly off-sites in SF and London (and maybe other locations!)
• Work with a fun, collaborative, ambitious team