Overview:

The IIM BPO Logistics Operator position is responsible for the movement and resting location of each box/file throughout the processing center. The IIM BPO Logistics Operator is responsible for paper file deliveries to and from customers, production supplies and physically moving files through the flow of the processing center. These tasks include supporting processing center associates, customers, and internal operations by utilizing internal systems and processes.

Key Responsibilities

• Receiving and accepting shipping/receiving deliveries
• Coordinating box disposition
• Managing warehouse spacing and volume
• Work with production staff to move their work from station to station

Other essential job functions include, but are not limited to the following:

• Receive, schedule and transport customer files
• Create transportation quotes using established tools
• Use existing software solutions to manage box inventory and distribution
• Manage and provide documents/boxes to and from appropriate production individuals, when needed
• Keep production staff stocked with boxes at appropriate levels and distribute, as needed
• Coordinate all box locations within the warehouse
• Responsible for destruction services
• Performs other duties as assigned

Education Requirements

Two- year college degree or satisfactory completion of a business curriculum from an accredited school and/ or equivalent work experience

Experience Requirements

• One to three years of logistics experience in a BPO production environment
• One to three years of experience in BPO Services or a related industry
• One to three years of experience in a lean process environment
• Experience identifying and communicating business process improvements
• Experience servicing internal and external customers
• Experience working with external vendors/ partners
• Experience with efficiency training and production improvement
• Excellent interpersonal and communications skills
• Strong listening skills; ability to understand customers needs and equate them to KMBS IIM BPO Services
• Ability to execute within a team structure
• Ability to collaborate with internal partners and external vendors
• Knowledge of Business Process Outsource , back-file and day forward scanning preferred
• Strong knowledge of Microsoft Word and Excel
• Strong knowledge of lean practices

#LI-HW

Konica Minoltas journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions U.S.A., Inc. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace. The company guides and supports its clients digital transformation through its expansive office technology portfolio, including IT Services (All Covered), intelligent information management, managed print services and industrial and commercial print solutions. Konica Minolta has been included on CRNs MSP 500 list nine times and The World Technology Awards named the company a finalist in the IT Software category. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for sixteen consecutive years, and is proud to be ranked on the Forbes 2021 Americas Best-in-State employers list. The company received Keypoint Intelligences BLI 2021 A3 Line of The Year Award and BLI 2021-2023 Most Color Consistent A3 Brand Award for its bizhub i-Series. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for nine consecutive years and has spent six years on the Global 100 Most Sustainable Corporations in the World list. Konica Minolta partners with its clients to give shape to ideas and works to bring value to our society. For more information, please visit us online and follow Konica Minolta on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.