CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIMEnnJob DetailsnnJob LocationnnAudubon Store - Audubon, NJnnPosition TypennPart-TimennEducation LevelnnNonennSalary Rangenn$15.25 - $15.25 HourlynnTravel PercentagennNonennJob ShiftnnAnynnJob CategorynnRetailnnDescriptionnnSPECIFIC DUTIESnnFollow all Goodwill policies and safety procedures. Must possess professional etiquette.nnSuccessfully process register transactions, handle money, count down a drawer, and ask every customer for a Round-Up donation. Must achieve 40% Round-Up transaction average every month.nnEngages customers successfully using the following steps: a. Greet every customer 5 feet from you b. Focus on your customer c. Maintain a clean, neat, and organized store d. Walk, Talk, and Show e. Thank your customer for supporting our free job training and education initiatives f. Listen and respond appropriately to all customer concerns g. Engage customers at the register h. Effectively manage your register line i. Use good phone etiquette and answer within 3 rings j. Provide short, clear, timely announcements.nnWill receive cross-training as Donation-Utility Associate and Barcoder to promote individual employee growth and maintain company productivity.nnTrain to complete opening and closing procedures as necessary.nnMust stock and maintain sales floor with newly processed merchandise.nnMaintain a clean, organized sales floor by recovering standards through sizing of merchandise and organization of wares and furniture.nnMaintains sales floor by recovering sales floor and dressing rooms.nnEstablish or identify prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site manager or supervisor.nnAbility to utilize systems, including phones and paging systems and make regularly scheduled announcements.nnMaintains interior and exterior of store in a neat, clean, and orderly manner (includes vacuuming, dusting, cleaning bathrooms, mopping floors, washing windows, etc.).nnMust maintain a clean and neat personal appearance at all times. Must wear company issued uniform.nnRegular attendance is required.nnAll other essential duties as assigned.nnQualificationsnnJOB QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.nnCustomer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.nnHonesty/Integrity Ability to be truthful and be seen as credible in the workplace.nnSound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions.nnReliability The trait of being dependable and trustworthy.nnEnthusiastic Ability to bring energy to the performance of a task.nnAccuracy Ability to perform work accurately and thoroughly.nnAbility to communicate and understand instructions, both verbal and written, in English.nnMust be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.nnAbility to meet physical demands of position.nnVision corrected to within normal limits.nnAbility to function in a hectic work environment with occasional periods of high stress.