Description:
Summary:
The Retail Sales Associate is responsible for providing excellent service to all customers through direct
salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient
manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in
the store(s) and offering selection guidance to customers; performs all other responsibilities as directed
by the business or as assigned by management. This is a non-exempt position and typically reports to the
Lead Retail Sales Associate or the Store Manager / Assistant Store Manager.
Essential Functions:
•Performs all functions relating to the handling of merchandise or cash in accordance with
corporate policies
•Administers all point of sale opening and closing procedures in accordance with corporate policy
•Resolves all customer complaints in a manner consistent with company policy, and with customer
satisfaction in mind
•Ensures that all customers receive receipts on all purchases
•Communicates all merchandise needs or issues to appropriate supervisors
•Contributes to the overall display and presentation efforts within the store environment, including
stocking/replenishing merchandise, following visual merchandising guidelines, and general store
housekeeping duties
•Participates in physical inventory counts as required
Requirements:
Minimum Qualifications, Knowledge, Skills, and Work Environment:
•Customer service and cash handling experience preferred
•Requires the ability to speak, read and comprehend instructions, short correspondence, and
policy documents, as well as converse comfortably with customers
•Requires the ability to lift and/or move up to 40 lbs
•Requires the ability to bend, twist, and stand to perform normal job functions
•Experience in retail merchandise sales preferred
Additional Info:
To learn more about HMSHost and additional career opportunities, visit
Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)