Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Perform additional bookkeeping, administrative, and accounting procedures as required
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Ensure all guests feel they are having an exceptional experience at the property
•Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Qualifications
•Flexible overnight hours are required
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Diploma or equivalent from high school is required; some college is desired
•Computer proficiency is required; experience with accounting or reservation software is preferred
•Outstanding communication skills and excellent customer service skills are required