Customer Service Representative
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience
Located in Loxley, AL
Mon - Saturday with rotating day off
10:30 am - 7 pm
Responsibilities:
??? Assist customers and business partners via telephone and email
??? Handle customer complaints in a calm, professional manner
??? Diagnose, assess, and resolve problems or issues
??? Monitor progress of delivery routes
??? Scan haul-away pods and verify stamps
??? Process changes or cancellations to delivery orders
Working hours: 10:30 AM - 7:00 PM
Skills:
! year of call center experience
Excellent customer service skills
Excellent Microsoft Excel and PowerPoint Experience
Education:
High School
Experience:
1-4 years
Qualifications:
! year of call center experience
Excellent customer service skills
Excellent Microsoft Excel and PowerPoint Experience
Register at:
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
key responsibilities
??? Assist customers and business partners via telephone and email??? Handle customer complaints in a calm, professional manner??? Diagnose, assess, and resolve problems or issues??? Monitor progress of delivery routes??? Scan haul-away pods and verify stamps??? Process changes or cancellations to delivery orders
experience
1-4 years
skills
! year of call center experienceExcellent customer service skillsExcellent Microsoft Excel and PowerPoint Experience
qualifications
! year of call center experienceExcellent customer service skillsExcellent Microsoft Excel and PowerPoint Experience
education
High School