Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!
Responsibilities
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
•Provide exceptional service to all hotel guests during their stay
•Perform additional bookkeeping, administrative, and accounting procedures as required
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications
•Great communications. and excellent customer service skills are required
•Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
•Diploma or equivalent from high school is required; some college is desired
•Overnight shift; requires flexible hours
•Computer proficiency is required; experience with accounting or reservation software is preferred