Description
ROOM ATTENDANT | ARRIVE HOTEL WILMINGTON
POSITION PROFILE:
We're looking for a qualified Room Attendant that's prepared to clean, sanitize, and tidy guest rooms to maintain pristine accommodations for our guests.
ABOUT ARRIVE WILMINGTON:
Situated in the heart of the Historic District, steps away from the Riverwalk, ARRIVE Wilmington is a welcoming oasis that seamlessly blends comfort, style and classic Southern charm. From our thoughtfully designed guest rooms, Southern coastal restaurant, and inviting courtyard complete with an outdoor bar and rocking chairs, every corner of the hotel reflects the vibrant energy of the city. If you're passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at ARRIVE Wilmington!
THE TASK AT HAND:

• Maintaining pristine, sanitary, and perfectly tidy hotel spaces, from guest rooms to common areas and staff offices.
• Maintaining and swapping out menus, postcards, and additional collateral displayed in guest rooms
• Treating our furniture, fixtures, flooring, and beyond with the utmost care by following cleansing guidelines and using appropriate products in accordance with our standard procedures
• Cleaning guest rooms as instructed by supervisors based on priority and guest check-ins
• Emptying trash containers
• Performing all duties required to provide and maintain tidy guest rooms, including but not limited to removing and replacing used towels, removing soap, dirt, dust, and hair buildup from mirrors, vanities, sinks, toilets, showers, tubs, shower curtains, and floors.
• Replacing facial, toilet tissue and bathroom amenities in correct amount and location
• Inspecting the condition of bathrobes and replacing if soiled/damaged
• Removing dirty bed linens and making beds with clean linens
• Replacing laundry bags and slips
• Cleaning closets and door tracks on check-out rooms, removing dust and debris
• Ensuring the correct amount and placement of hangers, extra blanket/pillow
• Dusting and polishing all furniture
• Realigning or adjusting furniture when needed to match floor plan and designated placement
• Opening all drawers/doors in check-out rooms for dusting and to remove any items left by guests.
• Checking under bed(s), chairs and sofa for debris and removing if present
• Inspecting the condition of all furniture for tears, rips or stains and reporting any damages to the supervisor immediately
• Removing all dust, debris and foreign particles from upholstered furniture including crevices and under cushions
• Dusting pictures, frames and mirrors
• Removing dust and debris on television, clock radios, remote controls and cable box
• Setting the correct time on clock; correcting TV channels when needed
• Cleansing all lamps and light switches in addition to testing them to ensure they're in proper working order
• Removing dust, spots, grease, and smears from windows, ledges, frames, and telephones, then repositioning properly
• Emptying liquids from ice bucket and wiping all surfaces dry
• Removing dust, smudges and spills from mini bar; ensure it is plugged in and securely locked
• Working a flexible schedule based on hotel occupancy and need periods
• Following uniform guidelines

WHAT WE'RE LOOKING FOR:

• Has a strong working knowledge of and passion for hospitality
• Guest service oriented
• Strong knowledge of cleaning products
• Must be able to stand or walk a minimum of eight hour and requires mobility and prolonged standing, walking, bending and lifting up to 50 lbs
• Minimum of one-year experience in a similar position
• Flexible schedule - ability to work a variety of shifts

WHAT'S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you're under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
Privacy Notice: (California locations only)
For information on the California Consumer Privacy Act of 2018 ("CCPA"), California Privacy Rights Act of 2020 ("CPRA"), and other California privacy laws, please go to the Palisociety Careers page to view the notice.
We are an E-Verify Employer/Somos un empleador de E-Verify.
Requirements

• Flexible open schedule
• Must be able to stand or walk a minimum of eight hour
• Requires mobility and prolonged standing, walking, bending and lifting up to 50 lbs.
• Minimum of one-year experience in a similar position

Company Information
MORE ABOUT US:
Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.
We're a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we're always looking for spirited, hardworking, passionate people that can join our team and grow with us!