Description:
POSITION SUMMARY
The Cashier is responsible for welcoming guests, helping them navigate the ordering process, ensuring their orders are complete and correct, and accepting payment.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Essential Functions Statement(s)
•Welcome guests with a warm smile and energetic greeting when they approach the counter.
•Pay careful attention to guests to ensure that they understand the menu, how to order to ensure they are satisfied with their meal, and answer any questions they may have.
•Monitor the order and if there are missing items such as drinks, or fries, ask the guest whether they would like to order those items, so they don't forget an item and need to return to wait in line.
•Ensure the guests verify their orders on the ordering screen at the counter before processing payment.
•Accept and process payment accurately, always ensuring to thank the guests and provide direction on where to pick up their meal.
•Learn about the menu and answer guests' questions accurately and be able to make a recommendation of your own favorites or frequently ordered items.
•Other related responsibilities.
Requirements:
POSITION QUALIFICATIONS
Competency Statement(s)
•Previous experience in a guest or customer-facing position preferred, but not necessary.
•Excellent interpersonal skills with the ability and willingness to smile and interact in a genuinely energetic and warm manner towards guests and co-workers.
•Ability to communicate in English to guests and respond to their questions.
•Able to work in a high-energy fast-paced environment.
•Ability to work with an electronic point-of-sale system.
Additional Info:
PHYSICAL DEMANDS
Physical Demands Lift/Carry
Stand N (Not Applicable) 10 lbs. or less O (Occasionally)
Walk N (Not Applicable) 11-20 lbs. O (Occasionally)
Sit C (Constantly) 21-50 lbs. O (Occasionally)
Handling F (Frequently) 51-100 lbs. N (Not Applicable)
Reach Outward F (Frequently) Over 100 lbs. N (Not Applicable)
Reach Above Shoulder F (Frequently) Push/Pull
Climb N (Not Applicable) 12 lbs. or less N (Not Applicable)
Crawl N (Not Applicable) 13-25 lbs. N (Not Applicable)
Squat or Kneel O (Occasionally) 26-40 lbs. N (Not Applicable)
Bend O (Occasionally) 41-100 lbs. N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)