Store - DET-ROCHESTER HILLS, MIBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment.Major ActivitiesAdhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsEmbrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production resultsComplete framing orders with a high degree of quality and on timeMaintain the ready made frame department and other assigned areas including SISO and Directed ReplenishmentDeliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shopFollow Standard Operating Procedures (SOPs) and Company programsSupport shrink and safety programsInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for othersParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetOperate cash register and execute cash handling to standardsAcknowledge customers, help locate product and provide solutionsAssist with Omni channel processesOther duties as assignedMinimum Type of experience the job requires basic computer skills and basic measuring skills ability to operate the framing equipment and glass cutterPreferred Type of experience the job requiresretail experienceExperience selling products and/or services to customersPhysical Requirementsregular bending, lifting, carrying, reaching and stretchingability to move throughout the storeability to remain standing for long periods of timelifting heavy boxes and frames and accessing high shelves by ladder or similar equipmentif you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork Environmentpublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. In addition, we offer a hybrid work schedule for our Support Center Team Members. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).EEOC Know Your Rights Poster in EnglishEEOC Know Your Rights Poster in SpanishEEOC Poster Optimized for Screen ReadersFederal FMLA Poster Federal EPPAC Poster