HR Representative - Northeast Region

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.  Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds.  Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence.  We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers.  Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

Position Summary: 

Human Resources Representative is responsible for providing administrative and human resource generalist support to the manufacturing facility ensuring effective application of all human resource activities.

Dimensions:

This position provides full employment cycle support to three manufacturing plants in the Northeast Region. The facilities employee approximately 400 people in total. Employees at plants may be participants in unions. Responsible for the recruiting/hiring process and orientation of hourly and salaried employees and the day-to-day administration for both hourly and salaried employees and ensuring adherence to Company policies and government requirements within the employment process. This role will be onsite in Syracuse, NY with regular travel to 4 other locations.  

Plant locations include:

Syracuse, NY

Liverpool, NY

Northampton, MA

Westfield, MA

North Haven, CT 

Principle Accountabilities:  

• Coordinate the administrative aspects of human resource activities such as performance appraisals, personnel requisitions, job descriptions, new hire process (screen candidates) and leaves of absence.
• Sources and screens candidates for hiring managers and develops and maintains relationships with community outreach programs for purposes of the Affirmative Action Program.
• Plan, coordinate and implement new hire employee orientation process for hourly and salaried employees.
• Monitors employee turnover and implements appropriate programs to help reduce turnover.
• Enters electronic employee data in the Human Resources Management System.
• Supports hourly employee training and maintains training records.
• Serve as the plant’s FMLA coordinator and a point of contact for Alight for all leaves of absence that could be covered by disability and/or FMLA.
• Monitor FMLA and short-term disability and processes appropriate paperwork. 
• Support hourly performance evaluation process and tracking of training records.
• Monitor and respond to all unemployment claims.  
• Know and follow policies and procedures of the company, share information that would benefit other members of the team and find ways to improve the delivery of service to our customers.
• Strive to continually strengthen PCA’s business philosophy of meeting needs and exceeding expectation for customers specifically supporting PCA’s Commitment to Service which involves doing what’s right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.
  
  

Basic Qualifications

• Bachelor’s Degree in Human Resources, Business, other related field OR two (2) years of relevant Human Resources experience.
• Strong communication and interpersonal skills. Capable of effectively communicating with management and hourly personnel.
• Strong working knowledge of PC applications including Word, Excel, and Outlook.

• Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

• Demonstrable leadership behaviors. 
• Strong understanding of broad-range HR issues. 

• Must be able to travel and possess a valid U.S. driver’s license.

• Ability to work out of a home office when not on-site at plant locations.

Preferred Qualifications

• Two (2) to four (4) years previous human resources-related experience in the manufacturing industry, demonstrating knowledge and understanding of employee relations, recruiting and selection, employee orientation / training on human resource matters.
• Experience with HRIS software.
• Experience with Equal Employment Opportunity/Affirmative Action Plans and procedures.
• Experience with multi-site Human Resources administration.

All qualified applicants must apply at Careers.packagingcorp.com to be considered.

PCA is an Equal Opportunity Employer – Veterans/Disabled and other protected categories.

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