Job Title: Part-Time Customer Service representative
Location: Fort Collins, CO
Contract Type: 3-6 month contract - possibility to extend
Pay Rate: $20/hr
Schedule: 2 days a week (16 hours total)
Position Overview:
We are seeking a dedicated Part-Time Customer Service Representative to join our team! In this role, you will assist small and medium-sized businesses (SMBs) in navigating our services and ensuring a smooth customer experience.
Key Responsibilities:
- Handle inbound and outbound calls to provide assistance to SMBs.
- Address customer inquiries and concerns with clarity and professionalism.
- Maintain a high level of service while managing a targeted volume of calls.
- Collaborate with the team to share feedback and improve customer interactions.
Who You Are:
- You have previous experience in customer service or a similar role.
- You possess strong communication skills and enjoy engaging with customers.
- You are self-motivated, goal-oriented, and thrive in a fast-paced environment.
- No specific educational qualifications are required; we value enthusiasm and a willingness to learn.
Team Environment:
Join a diverse and supportive team that values collaboration and accountability. We believe in fostering a positive work culture where every team member contributes to our collective success.
Why Join Us?
- Enjoy the flexibility of a part-time schedule while making a meaningful impact on our customers.
- Work with a product that is straightforward and enjoyable to promote.
- Experience an empowering work environment that encourages growth and independence.
Ready to Join Us?
If you are excited about providing excellent customer service and making a difference in the lives of our clients, wed love to hear from you!