Job Details
Job Location
Mandaela Community (South Bronx) - Bronx, NY
Position Type
Full-Time Non-Exempt
Salary Range
$20.00 - $20.00 Hourly
Description
Title: Residential Aide
Unit: Mandaela Housing
Reports to: Manager, Residential Aides
Status: Regular; Non-Exempt
Salary: $20.00 an hour
Location: South Bronx, NY
Days/Hours: Schedule to be determined
Position Summary:
Responsible for maintaining a safe and secure environment for Residents, Staff and guests of The Academy/Castle Gardens.
Essential Duties and Responsibilities:

• Assist and monitor all residents and guests entering and leaving the building;
• Assists residents with basic health and safety protocols, including developing a therapeutic relationship with them and provide general assistance.
• Document all activities in the communication logbook;
• Report and Document all incidents according to agency protocol promptly
• Create incident report before leaving the shift and email to supervisor
• Regularly complete rounds of residential floors and administrative offices; ensuring a secure and safe building
• Submit maintenance work order requests in Sprocket (online work order system)
• Promptly report any unsafe conditions to Team Leader or Director of Residential Aides
• Intervene in crisis situations and provide appropriate support when necessary; administers first-aid as needed
• Responsible for mail/package collection and distribution
• Assist with monitoring curfew compliance and adherence to program regulations. Document activities in the logbook and inform the Team Leader or Director of Residential Aides of any problems or concerns;
• Conduct an orientation to the building for all residents (i.e. emergency exits, procedures for trash removal, laundry, etc.);
• Conducts regular safety and wellness checks on residents; take toxicology screenings of residents and document results;
• May be required to document progress in accordance with established procedures.
• Co-facilitate AM and PM groups;
• Monitor security cameras; typically reports to a Team Leader or Director of Residential Aides.
• Other duties as assigned

Qualifications
Qualifications:

• High school diploma or GED/HSE or related experience;
• Experience working in an institutional setting and/or providing security services;
• Certified in CPR and First Aide a plus. Will be required to obtain CPR and First Aide Certification after employment; Certification in safety and basic health training (i.e. Mental Health First Aid, First Aid and CPR) is a main requirement and can be completed within the first 90 days.
• Have or eligible for F80/F02 Fire Safety Certification.
• 0-2 years' experience in security, or equivalent required.
• Comfortable with computer-based data entry and using Microsoft Office;
• Good written and verbal communication skills;
• Excellent judgment and conflict resolution skills;
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements : Occasional travel to Long Island City office for meetings or trainings and/or to other sites to provide coverage in cases of staff call-outs.
Physical Demands:
Ability to physically monitor hallways of an 11-floor building.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital