We believe that hospitality is a transformative art - that this "place" can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.
Job Description
While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
Duties/Responsibilities:
- Provide a warm, friendly greeting to guests upon pick-up.
- Safely transport guests to and from designated locations (airports, restaurants, business meetings, tourist attractions, etc.) in a timely manner.
- Assist with loading and unloading guests' luggage, ensuring safe handling.
- Maintain awareness of all hotel amenities and local areas of interest to provide recommendations and advice to guests.
- Handle guest requests and queries professionally and courteously.
- Maintain confidentiality and discretion when transporting VIP or high-profile guests.
- Communicate effectively with the hotel's front office team for pick-up schedules and special requests.
- Assist with any special transport arrangements for events, conferences, or guest itineraries.
Required Skills/Abilities: - Valid driver's license with a clean driving record.
- Valid South Carolina Chauffeur license.
- Previous experience as a chauffeur or driver, preferably in a hospitality setting.
- Knowledge of local roads, traffic patterns, and major attractions.
- Excellent communication and customer service skills.
Education and Experience: High school diploma or equivalent.
Physical Requirements: The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
- Must be able to lift equipment, supplies, etc. of at least 50 pounds.
- Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
- The role may require extended periods of time on standing, sitting, and driving for extended periods.
- Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Why work at The Charleston Place: - Enjoy free meals in our employee caf.
- Paid Time Off based on hours worked, up to 16 days in your first year.
- 8 Paid Public Holidays
- Wellness Reimbursement
- Up to 4.5% Company Match - Retirement Savings Plan
- Medical, Dental, Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Colleague Commuter Benefit
- Hotel discounts at Spa and Dining Outlets
- Friends & Family Hotel Room Discounts
The Charleston Place participates in E-Verify The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.