Customer Service Representative We are currently seeking candidates with good people skills and customer service experience for a Customer Service Representative role with a customer in Salem.
In this position, you will provide customers with information on various products and services, and professionally and efficiently working with customers to resolve issues positively.
Shift: - Monday - Friday, 8:00AM - 5:00PM
Pay: Key Responsibilities: - Professionally manage incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
- Assist and support walk-in customers at the location.
- Contact customers to answer inquiries, resolve concerns and create new business.
- Process orders and complete forms/applications as required to fulfill customer requests.
- Assist the sales team with incoming requests and outbound notifications for new services and products.
Minimum Requirements: - High school diploma or GED
- 1 year of Customer Service experience in a high-volume call center
- 1 year of Microsoft office experience, including Microsoft Excel
Benefits: - Medical Insurance
- Dental Insurance
- Vision Insurance
- Direct Deposit
- More benefits once hired in
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Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws.