Enterprise Software – Vice-president Sales – Toronto

About the Company

As digital transformation shapes and disrupts the ways in which consumers and businesses communicate and interact, firms are working harder than ever to compete for the business of today’s tech-savvy consumers. Our client obsesses over customer experience. Their innovative SaaS software enhances digital presence and capabilities to significantly improve customer experience while increasing operational efficiencies.

Our client’s mission is to deliver the highest value to its customers with unparalleled solutions/services built on innovative technologies, deep technical knowledge, and exceptional customer service. Customers include major corporations in financial services, retail, and telecommunication. Specialized and highly regarded, the firm has grown to become a leader in its field.

Our client is a noted award-winning Canadian start-up that boasts exceptional customer and employee ratings and a blue-chip group of investors.

Scope of Position

Armed with differentiated market offerings, marquee accounts, and large addressable markets, our client is poised for explosive growth. Driving that growth will be the responsibility of the Vice-President of Sales.

Reporting to the CEO, the Vice President Sales will be responsible for developing, directing, and executing the company’s sales strategy for its customer experience platform into large financial services customers.

Working as a ‘player/coach’, the VP of Sales will drive top line results while building an effective and scalable sales organization. The position is Toronto-based.

This is an outstanding opportunity that features:

• Strong industry and company growth
• Committed and well-funded financial backers
• Highly entrepreneurial culture
• An opportunity to make a real difference

Functional Tasks

• Develop specific plans and strategies for market capture to achieve the company’s aggressive revenue and profit objectives.
• Take a major role in key account relationships, closing complex deals and building ongoing relationships.
• Hire, train, organize, and effectively deploy a high performing sales organization.
• Refine sales metrics and KPIs.
• Develop and implement enhanced sales processes to monitor sales funnels and forecasts.
• Focus the team to accelerate and drive the growth of the business, new market development, sector leadership, and profitability.
• Maintain, improve, and create senior level relationships with existing customers.
• Ensure operational milestones are met on time and meet established cost objectives.
• Remain abreast of the industry, competitors, and trends.
• Report regularly and proactively to senior management on results and plans going forward.
• Adapt business model to capitalize on evolving customer needs and new competitive offerings.
• Participate in the company’s strategy planning sessions bringing forward innovative ideas.
• Assist with corporate positioning and competitive analysis, customer segment selection and penetration plans.
• Where appropriate, act as a spokesperson for the company with press and analysts and at industry events.
• Provide input on product roadmap that incorporates customer feedback.