Solution Specialist Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!
In this exciting opportunity, the Network and Collaboration Solutions Specialist will be responsible for delivering results by building integrated customized solutions for clients in the commercial and enterprise space using standard products. The Specialist will effectively position Rogers and present a strong value proposition for both network and collaboration solutions, with a focus on Contact Centre solutions, Microsoft offerings, and managed services.
What you'll do:
Achieve defined sales objectives for next-generation products, including:
Rogers Unison and Contact Centre solutions
Microsoft Office 365 and related Microsoft solutions
Network Internet, Ethernet, Private networks, IP voice, and MPLS
Managed services
Professional Services
Qualify opportunities identified by Account Executives (AE) in line with Rogers' long-term growth strategy
Work strategically with AEs, leveraging your knowledge to promote and win business in competitive situations
Create and execute Territory Plans with specific coverage initiatives to achieve defined KPIs
Develop innovative proposals and deliver strategic sales presentations
Initiate and manage migration plans for customers transitioning to Rogers' next-generation services
Establish productive relationships with key personnel in accounts, especially at the executive decision-making level
Clearly communicate solution value and differentiate Rogers against competitors
Participate in discovery meetings, reviewing customers' technical requirements using a consultative approach
Collaborate with AEs and Solution Engineering to propose, design, price, and close qualified opportunities
Ensure all opportunities and processes are tracked through Rogers CRM (Salesforce.com)
Negotiate pricing to ensure profitable margins, following escalation processes for non-standard pricing
Manage the transition of ownership back to the Account Executive post-project implementation
Review major deliverables to ensure quality standards and client expectations are met
What you'll bring:
7+ years of experience in selling Unified Communications Solutions and Enterprise Grade Networks
Consistent sales overachiever with a strong track record in multiple segments and verticals
Strong technical background in:
Telephony (including Cisco, Avaya, and Mitel solutions)
Network and Carrier services
Network and Data Centre technologies
Microsoft solutions, especially Office 365 and related products
Contact Centre technologies and solutions
Managed services offerings
Ability to integrate standard product offerings to create customized client solutions
Certifications in Unified Communications Solutions preferred
Proven ability to develop and foster senior-level relationships
Excellent presentation, negotiation, contract, and organizational skills
Superior skillset for C-Level presentations and negotiations
Comfortable working in a fast-paced, changing industry
Strong understanding of VoIP deployments and related network requirements
What’s in it for you?
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
Competitive salary & annual bonus
Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Rogers First: priority in applying to internal roles of interest
Wellness Programs:
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes
Our commitment to the environment and diversity:
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!
If you are selected to move forward in the recruitment process, here is what you can expect:
15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Support
Requisition ID: 317108
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us! For any questions, please visit the Recruitment Process FAQ .
Posting Notes: Rogers Business
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