About the opportunity
Dayforce is looking for a self-starting, highly motivated Sr. UX Researcher to join our established team of dedicated UX Researchers. This is a remarkable opportunity for a motivated individual to generate a deep understanding of the people that use our products in order to guide product strategy and design, guide non-researchers to conduct light research, and evangelize user research in their interactions with the cross-functional team. There are also many opportunities to contribute to the development of a research practice that is still establishing foundational practices and operations.
What you'll get to do
Scope and define research objectives that are aligned with product and business goals
Create project plans and artifacts that describe design research efforts, timelines, and outcomes
Conduct evaluative and generative UX research to inform, lead, and support the creation of useful, usable, and desirable digital products across web and mobile
Conduct in-depth research programs (such as field studies and mixed methods) that lead to deeper and farther-reaching findings, insights, and new opportunities
Create research deliverables that communicate insights and opportunities in consumable ways and support the cross-functional team
Act as a consultant and coach to help non-researchers conduct light research using appropriate methods and facilitation techniques
Enable product managers, designers, engineers, and others to learn and apply research skills
Look for opportunities to combine research efforts and find ways for the value of research to go farther
Develop close relationships with cross-functional partners
Contribute to practice building and research operations initiatives to help scale design and research.
Skills and Experience we value
Demonstrated experience practicing complex UX research at scale, using methods such as diary studies, field research, remote research, moderated and unmoderated usability testing, and surveys
Passionate advocate of putting our users (who aren’t necessarily the same as our paying customers) at the heart of the work
Ability to think and innovate at the intersection of the user, business value, technological feasibility, while considering longer-term and broader human and ethical impacts
Success at bringing a range of people into the research process, including cross-functional partners (product managers, designers, developers, marketers), successfully engaging stakeholders and executives with findings and insights
Someone with stories that connects their research work to shipped product and services that made a positive impact
Strong written and oral communication skills, helping drive change through compelling stories drawn from research
Orderly and organized, able to manage and make sense of inbound requests, keeping track of numerous research efforts at various stages in their process
Comfortable with ambiguity and ability to create clarity in order to keep moving forward
Eager mentor and capable educator, driven to spread methodological understanding throughout the broader team (no Ivory Tower here)
Expertise and experience in research and design for accessibility
Experience contributing to an insights repository, creating personas, and / or executing quantitative research is a plus
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