About the Technical Director position The Technical Director at Verndale is an expert, leader, and manager. This role is responsible for every project and account assigned to his/her delivery team. An important set of responsibilities is not just at a project level, but at a team level, working with the other team leaders, especially the Project Manager Director, on management of the delivery team.
In some cases, the Technical Director may also play the Architect role on a project, big or small, at least for a period of time. Because of the breadth of responsibilities and where the director can provide the most value, often a director does not get too into the code and may not be the best option to perform the code reviews, leaving that to the Architects and peer developers. Ideally, the director may be more heavily involved at the beginning stages of a new account/project on his/her team, especially during sales and discovery and will play less of a role as the project definition takes shape and an Architect takes over. There will be times that the technical director should step into a more active role (consulting on major technical decisions, infrastructure, deployment planning).
The Technical Director will be very client-facing and needs to be comfortable talking to clients and confident in their decisions. Their knowledge of at least one specific CMS (and/or Commerce) platform should be excellent, but he/she should have familiarity with the other key platforms that we work with, since any of our teams could be working on any of these platforms. Additionally, he/she should have a long history of implementing various integrations, estimating ballpark/high level requirements, understanding security and performance requirements, and juggling priorities. Acceptance that budget and timeline management is a shared responsibility with other team leaders is a must.
A Technical Director will have non-billable activities which include team management, manager of direct reports, and ownership of at least one major platform.
Responsibilities Expert, leader, and manager responsible for projects and accounts in their delivery team
Collaborates with team leaders, especially the Project Manager Director
May act as Architect on some projects
Client-facing role requiring platform expertise and integration experience
Team management and platform ownership
Team Responsibilities: Collaboration with various teams and leadership
Weekly duties: utilization checks, project reviews, estimate & SOW reviews
Resourcing/Staffing: team assignments, skill development, hiring decisions
Leadership: thought leadership, budget requests, team activities
Management: direct reports, career development, training plans
Sales support: pitch support, estimation, proposal reviews
Account/Project Responsibilities: Oversee technical aspects of all team projects
Architectural review and sign-off
Support and mentor Architects
Ensure adherence to company standards
Monitor project status and metrics
Provide escalation support and troubleshooting
Responsibilities by Project Phase: Strategic Planning (Discovery): infrastructure, SEO, integrations, client interactions
Design: collaboration, attend meetings, estimate features, identify risks
Build: consult with Architect, review metrics, mitigate risks, plan deployment
Qualifications 10 + years of CMS experience and Back End Development
3 + years in a technical leadership role
6+ Enterprise solution experiences
Strong understanding of the foundations and architectures of the Web in a .NET environment
Excellent communication skills in French and English
Experience in Content and Technical Architecture Design
Experience developing B2B and/or B2C websites
Understanding eCommerce/eBusiness Concepts (Catalogs, inventory, pricing, transactions, order management, Membership)
Experience with CMS and commerce platforms such as Optimizely, Umbraco, Sitecore, Orckestra Commerce
Experience in System Integrations, esp ERP, PIM, but also CRM, DAM, CDP
Understanding of commerce related marketing and analytics practices
In-depth understanding of web application security best practices
An understanding of search engine friendly markup
An understanding of site search techniques
Knowledge of React, VueJS, TypeScript is a plus.
Experience with Azure DevOps technologies
Autonomous: knows how to plan and organize their work by clearly setting priorities.
Passionate: likes to solve technological puzzles – can be consulted in some ambiguous and complex situations.
Great Reasons to Work at Verndale We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
We foster a culture that enables every person in the organization to do the best work of their career.
We offer regular training and professional development to move careers forward.
Client and employee satisfaction are our two most important business metrics.
We celebrate and champion diversity and inclusion.
We offer generous paid company holidays, vacation and paid sick time to every employee starting on day one.
We support a healthy work/life balance.
We are fully remote enabled and embrace the evolving definition of the workplace.
About Verndale Verndale is a digital experience agency, purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Montreal, and Quito, we design and develop digital experiences and enable marketing technologies that bring brands and their customers together.
We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality, and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndale's services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.
Compensation & Benefits Verndale is proud of the fun, diverse, and respectful company environment we enjoy daily. Competitive compensation is offered to full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible.
Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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