The Opportunity:
As the ServiceNow Solutions Developer, your role will involve working and collaborating with customers, business analysts, and team members to comprehend the business needs that guide the analysis, design, development, configuration, support, and implementation of ServiceNow solutions. These solutions will align with the company's strategic vision and follow the architectural standards.
Why choose WSP?
We value and are committed to upholding a culture of inclusion and belonging
Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to your ideas and trying new things.
A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.
We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.
What you can expect to do here:
Design and deliver consulting and technical methodologies around the ServiceNow platform working with the development team.
Responsible for leveraging knowledge and experience to deliver end-to-end methodologies within ServiceNow which includes architecting technical implementation of IT Infrastructure Library (ITIL) processes, organizing and prioritizing development effort.
Develop custom ServiceNow applications using modern web technologies.
Configure out-of-the-box workflows and create/maintain custom workflows.
Configure application related fields, forms, views, email notifications, acceptance roles and access controls.
Integrate ServiceNow application(s) with third party systems/applications via APIs.
Rapidly prototype new solutions to demonstrate ServiceNow capabilities to our stakeholders.
Design, configure, develop, and test on the ServiceNow platform including but not limited to the CSM, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management.
Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business requirements.
Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering, and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing.
What you’ll bring to WSP:
Bachelor's Degree
10 Years Software Development experience
4 Years experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js
Ability to build Reports, dashboards and homepages with ServiceNow or similar technologies.
Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.
Experience integrating ServiceNow with external systems through REST APIs.
Experience with the ServiceNow Studio IDE.
Experience using the Workflow Editor to configure workflows.
ITIL Foundations certification is preferable.
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