Description
Our real estate office is seeking a transaction coordinator who can effectively assist our valued home buyers and sellers from contract to close. You'll work to make sure home inspections are arranged, assist with escrow documentation, schedule inspection appointments and repairs, and assure offers and counteroffers are approved. Applicants should enjoy helping people and continually learning how to streamline our process. Sound like something you'd love? Apply now!
Responsibilities
Essential duties and responsibilities
•Act as liaison between real estate agents, clients, escrow companies, mortgage brokers, etc during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale
•Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released
•Maintain accurate and compliant files for all transactions
•Create a house file in both Dropbox and our transaction system for all transactions
•Understand the contracts in order to summarize all important terms, conditions, and contingency dates
•Communicate with the agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
•Communicate regularly with the client to send them reminders, check-in, and let them know what to expect in each step of the closing process
•Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information
•Draft any addenda needed along the way and keep a record of them on file and ensure they are shared with relevant parties
•Be the first point of contact/resource for all questions that arise throughout the closing process from agent (and client, lenders, appraisers, other transaction coordinators/Realtors, etc.)Stay in good communication with the agent if any issues arise that they need to handle or negotiate
•Coordinate closing date, time, and location and notify all parties
•Notify client about utility accounts to set up/cancel
•Draft a commission statement for our listings and verify commissions for our buyer-side transactions prior to closing (along with utility and other prorations)
•Put together the closing file for the agent including any documents needing signatures/initials/dates, commission amount for the check to bring back, and any other documents needed from closing
•Close out the file after the closing including changing the MLS status to closed for our listings, double-checking the file, making an electronic copy of the HUD, and processing the check. Add
•closed file to Dropbox.
•Follow up with clients after the sale to check in and request a testimonial
Communications/Interactions
•Lead Agent - Daily
•Agent Team - Daily
•Buyers/Sellers/Vendors - Daily
Management responsibilities
•Showing Assistants
•Save customer information in the CRM system, forward all necessary paperwork to the office broker for file compliance, and track transaction activities
•Arrange for and attend events regarding the closing process, including moving schedules
•Ensure inspections are scheduled and assist with negotiating and completing any necessary repairs
•Manage transaction contracts from both home buyers and sellers to close the deal in a timely manner
•Check each document to verify it has all the correct signatures and dates so the transaction process goes smoothly
Qualifications
Knowledge/Skills
•Excellent at building rapport
•People-oriented
•Strong written and verbal communication skills
•Good organizational skills
•Learning based
•Willing to learn scripts and dialogues
•Background or knowledge of the real estate industry, transaction coordination, titles, and mortgages preferred
•Must have excellent organizational skills and communication skills
•Driven by a desire to provide excellent customer service and a great customer experience
•High school diploma or GED required, preferably some college experience
•Real estate license preferred