Operations Supervisor - Ocean Export
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:

• Develops Internal Operating Procedure (IOP) based on customer specifications
• Provides rate quotations as requested from our overseas offices and agents
• Reviews internal processes and implements new procedures to maximize efficiency
• Assists teams in resolving carrier, transportation and shipment issues
• Maintains positive customer relations via interaction and correspondence and addresses service issues
• Prioritize and delegate workload to ensure high customer service levels are met
• Employs thorough understanding of AES procedures, FMC regulations and IMO standards
• Trains, coaches, and supervises team members
• Assists with transportation and shipment issues
• Monitors AP/AR discrepancies and addresses accounting issues
• Assists in the enforcement of Ocean Export Policies and Procedures
• Monitor and forecast Export volumes for P&L purposes
• Develop and monitor KPI data for customer review
• Meet with local steamship and/or trucking company representatives in order to stay current with market conditions and ensure service/cost requirements are met
• Addresses employee disciplinary and performance issues and complaints
• Utilizes understanding of the proper processes to resolve problems according to industry standards
• Provide support as needed to Solutions and Implementation to successfully on-board new opportunities

What you need:

• Minimum 5 years relevant industry experience
• Minimum 2 years experience in a supervisory capacity
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Experience with Cargowise a plus
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Strong written/oral communication, with the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to organize, plan and prioritize work, while developing specific goals and plans to complete tasks
• Ability to motivate, develop and provide direction to employees

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!

Join our Team!

• Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

OR

• Text DELIVER to 88300 to Apply1