- Must meet unit quality and productivity metrics.- Complete paperwork thoroughly and promptly.- Accurately and courteously facilitate the loading client merchandise.- Acts as primary contact with client on site and is available to the client for escalation when necessary.- Work as intermediary for communication between client and their operations teams and Crane Worldwide network.- Escalate all issues with a shipment immediately to the client to insure prompt resolution.- Manage all client requests and follows up to ensure that client needs are met.- Responsible for managing client reports and assuring accuracy#J-18808-Ljbffr