Property
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Location Description
Welcome to Forest Suites Resort in the stunning setting of South Lake Tahoe, California, proudly part of the Pyramid Global Hospitality portfolio. Offering 119 comfortable guest rooms and a total of 3,476 sq ft of meeting space across 6 versatile rooms, Forest Suites Resort is not just a place to stay-it's a mountain retreat that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking beauty of South Lake Tahoe, Forest Suites Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Forest Suites Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of South Lake Tahoe while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the majestic mountains of Lake Tahoe!
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
What You'll Do:
Welcomes guests, solves minor problems, and ensures guests have a great stay.
Enters data into computer, including some minor accounting functions.
Registers guests in and out of the conference center. Establishes and secures proper guest credit. Handles any billing questions and inquiries.
Solves guest-related problems within scope of authority.
Answers and directs all incoming calls and in-house calls received on the main switchboard console promptly and efficiently. Takes messages as required and delivers accordingly.
Makes hospitality calls for new arrivals nightly.
Performs all accounting duties including posting charges, account settlements, and shift closing.
Maintains the front lobby area, ensuring cleanliness at all times.
Coordinates guest recreation as needed. Assists Conference Planning staff as needed.
Maintains accurate daily event information. Maintains daily posting of event sheet.
Maintains supply of informational brochures, flyers, and maps.

• Maintains current knowledge of events in the area, points of interest, and services in the area.

Perform other duties as assigned.
What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and advancement.
• A supportive and dynamic team environment.
• Ongoing training and development programs.

Qualifications
What You'll Bring:

• A friendly and professional demeanor with excellent communication skills.
• Strong organizational skills and attention to detail.
• A passion for customer service with a positive, can-do attitude.
• Ability to multitask and remain calm under pressure.
• Previous experience in hospitality or customer service is a plus but optional.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Proficiency in hotel management software and Microsoft Office is a plus.

Compensation Range
The compensation for this position is $37,440.00/Yr. - $38,480.00/Yr. based on qualifications and experience.