Cinemark Theatres - T.O.P. Center (Call Center Representative) As a Call Center Representative at Cinemark Theatres, you'll: Provide immediate front-line support to Guest inquiries while maintaining a positive, empathetic, and professional attitude at all times; Handle Guest matters and interactions through various channels such as phone and email; Identify and communicate effectively with various departments of the organization to escalate Guest matters; Keep detail records of Guest interactions, transactions, comments and feedback received...Hiring Immediately >>