Clean and sanitize rooms and furnishings in assigned work area following established policies and procedures.
Qualifications:
Minimum Education
High School Diploma or GED (Required)
Minimum Work Experience
Cleaning/housekeeping experience (preferred)
Required Skills/Knowledge
Requires ability to follow written and oral instructions.
Must have excellent customer service skills and an ability to communicate positively with patients, families, and staff.
Ability to operate, vacuums, buffers, shampooers, auto scrubbers, scrubbers, burnishers, carpet extractors and shampoo machines, and other related cleaning equipment.
Ability to properly utilize internal communication devices such as beepers, cell phones, walkie-talkies when assigned.
Must have excellent customer service skills and an ability to communicate positively with patients, families and staff.
Must be able to lift up to 40 pounds routinely and 60 pounds occasionally; must be able to bend from waist and at knees; must be able to reach with arms over head; must be able to stand for prolonged periods.
Functional Accountabilities
Perform routine, specialized cleaning and job assignments as assigned
- Perform daily routine cleaning in assigned areas following established policies and procedures; this could include specialty areas, such as, Operating Room, Cardiac Cath Lab, Recovery room, IR rooms, special procedure rooms, MRI's, Sterile Supply , etc.
- Maintain sterile field as required according to department policy.
- Remove trash and soiled linen (to include the removal and replacement of linen on discharged patient beds, stretchers and on-call rooms) and use appropriate techniques and bagging procedures.
- Replenish bathroom supplies as needed.
- Perform project work such as cleaning specialized equipment as directed.
- Use cleaning chemicals for their specific purpose, follow product directions.
- Restock cart and notify supervisor when supplies are low.
- Perform meeting room set ups when assigned.
- Perform routine and restorative care to hard and carpeted floors as assigned.
Complete Daily Report - Complete checklist and log of duties completed during shift.
Use cleaning equipment appropriately - Operate cleaning equipment according to instructions.
- Replace belts, bags and make other minor equipment repairs; report other mechanical failures to supervisor.
- Clean equipment as directed.
Report to Work as Scheduled - Arrive and depart work on time.
- Report to work on scheduled days with no excessive absenteeism.
- Leave for meal break and return on time.
- Follow sign in/out procedures for pagers, keys and equipment as required by procedure.
Follow Established Dress Code - Report to work in uniform.
- Uniform are clean and free of debris or odor.
- Entire uniform is worn daily .
- Follow department and hospital uniform procedures.
Participate in Continuing Education - Attend weekly/monthly departmental training sessions.
- Attend mandatory annual training sessions
Safety - Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities Organizational Accountabilities (Staff)
Organizational Commitment/Identification - Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance