KC area Mr. Handyman needs reliable, customer service-focused employees. Ideal candidates are familiar with areas of handyman repair and they know the value of building relationships with clients. Our team lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!
Our Customer Service Representatives are key members of the team and represent Mr. Handyman on customer calls. CSR's are responsible for handling service requests and customer complaints. Our main Mr. Handyman office is in Lee's Summit but we are looking for some one to work out of our office in Archie MO. Starting with part time hours 25-30 hours per week with potential for growth to full time.
Candidates should be self-motivated, energetic, and enjoy helping people and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
- Receive incoming calls in professional and courteous manner
- Return customer calls, respond to customer complaints, and resolve issues for customers and technicians
- Schedule services and dispatch technicians
- Perform marketing functions to sell additional work and provide exceptional customer service
- Perform administrative functions including data entry and payment processing
- Perform other duties as needed
Job Requirements: - Previous customer service and sales experience preferred
- Strong written and verbal communication skills
- Computer literate
- Detail-oriented with strong data entry skills
- Team player who can work independently
Benefits: Mon-Friday schedule, no evenings/weekends. Paid time off accrual. Six paid holidays. Pay starts at $12/hour.
We are actively interviewing for this position, call today for more information! Mr. Handyman 816-293-8800 201 NW Outer Road Archie MO Compensation: $12.00 per hour
For over 20 years, Mr. Handyman® franchisees have consistently hired reliable, customer focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.
Notice Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.