Client Support Representative

job
  • Awardco
Job Summary
Location
Lindon ,UT 84042
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
13 Nov 2024
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Job Description

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts-especially our own employees! And as winners of Glassdoor's Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. We have the following shifts available for this role:
Full-time: Monday - Friday morning shift 6AM - 2PM ($15/hour)
What you will do:

  • Fulfill client orders and aid in support tickets
  • Work directly with platform users in answering their questions and helping to resolve any issues
  • Communicate with clients via email, chat, and phone
  • Ensure client satisfaction in every interaction
What you will bring:
  • Positive attitude and work ethic
  • Friendly and personable disposition
  • Tech-savvy and quick learner
  • Problem-solving skills
  • Excellent communication skills - written and verbal
  • Familiarity with the following platforms is a plus:
    • Salesforce
    • Microsoft Excel
    • Google Suite
    • Zendesk
Why join Awardco?
  • Get in early with Utah's #1 fastest-growing company
  • Great Place to Work certified
  • A revolutionary, client-approved product
  • Leadership that listens
  • Diligent and dedicated coworkers that make work not feel like work
  • Career growth and opportunity according to what you want to do
  • Cool swag, endless snacks, and flexible time-off

Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.
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