Job Title: Customer Service Representative

Pay Rate: $19-$23/hour paid weekly with benefits

Location: Glendale, CA

Schedule: Monday to Friday 8am-5pm

Employment Term: Full Time

Job Description

Responsibilities:

+ Develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.

+ Support inside and outside sales.

+ Provide data entry and order entry as needed to backup sales.

+ Track and expedite orders.

+ Interact with internal departments to ensure on-time delivery.

+ Adjust orders per customers' requests and according to company policies; communicate change information to the appropriate parties.

+ Resolve production, shipping, scheduling, and/or invoicing conflicts.

+ Other duties as assigned.

Top Skills:

+ Customer Service is the conduit between the customer and the company. It is the goal of the CSR to ensure customers receive the best service and support found in the industry. Under general supervision, responsible for interfacing with customers and interpersonal interactions. CSRs perform all expediting functions related to the product division, including provision of customer service, system updates, and miscellaneous functions. Supports production control and materials management. Employees are expected to spend the majority of their time on the duties described herein.

Hard Skills

+ Order Tracking

+ Data Entry

+ Order Entry

+ Production Control

+ Materials Management

Soft Skills

+ Customer Relations

+ Interpersonal Communication

+ Problem-Solving

+ Coordination

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email (% ) for other accommodation options.