Description
We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!
Responsibilities
•Communicate frequent customer suggestions to the team to troubleshoot
•Interact with the sales lead to maintain and improve service and product knowledge
•Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
•Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
•Ensure customer account information is up-to-date
Qualifications
•Strong knowledge of customer interface and interaction
•High school diploma, G.E.D. or equivalent
•Excellent active listening, interpersonal, and communication skills