Make a difference.nnAs a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.nnIn this role you will:nnEnsure every customer experience is top notch in qualitynnHandle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issuesnnTake an active role in selling Graybar goods and services on inbound callsnnProvide support on product selection and applicationnnCoordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claimsnnWhat you bring to the table:nnStrong communication skillsnnA passion for customer servicennAbility to handle a variety of customer situations with enthusiasm and tactnn4+ years experience preferrednnHigh School educationn2 year or 4 year degree preferrednnWork shift and hours:nnFull-time, hourly, non-exemptnnMonday - Fridaynn8:00am - 5:00pmnnCompensation Details:nnThe expected pay rate for this position is starting at $28.00 per hour depending on experience.nnWhy should you join Graybar?nnAt Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.nnWe want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.nnThat’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.nnApply now and find out what’s next for you.nnAt Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition ProgramnnEqual Opportunity Employer/Vet/DisablednnNot the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!