Job DescriptionAssists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.nnJob Responsibilities:nnModels and delivers outstanding customer service.nnSets and achieves the highest standards of retail execution.nnWorks with Team Leader to achieve cost, margin, expense and labor targets.nnFollows through on all customer questions and requests; resolves concerns as needed.nnWorks with Team Leader to resolve team concerns or issues.nnEvaluates and documents Team Member work performance.nnFunctions as point person and departmental person in charge in absence of Team Leader.nnConsistently communicates and models WFM vision and goals.nnSets and achieves the highest standards of retail execution.nnFosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.nnMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.nnSelects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.nnProvides timely, thorough, and thoughtful performance evaluations.nnConsistently communicates and models WFM vision and goals.nnJob Skills:nnHigh energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.nnDemonstrates advanced product knowledge, maintains awareness of new products.nnGrowth mindset towards greater responsibility and ownership.nnDesire to coach and mentor others for growth.nnExcellent interpersonal, motivational, team building, and customer relationship skills.nnCapable of teaching others in a positive and constructive manner.nnProduct knowledge.nnAdvanced knowledge of regulatory and safety policies and procedures.nnProficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.nnDemonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.nnProficiency with email, Microsoft Office, and operations-related applications.nnExperience:nn18+ months retail Team Member experience and 6+ months of supervisory experience.nnPhysical Requirements / Working Conditions:nnMust be able to lift 50 pounds.nnIn an 8-hour work day: standing/walking 6-8 hours.nnHand use: single grasping, fine manipulation, pushing and pulling.nnWork requires the following motions: bending, twisting, squatting and reaching.nnExposure to FDA approved cleaning chemicals.nnExposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.nnAbility to work in a wet and cold environment.nnAbility to work a flexible schedule including nights, weekends, and holidays as needed.nnAbility to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.nnNote: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.nnAt Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.nnWhole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.