Description
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for helping others. As a Customer Service Representative, you will play a crucial role in ensuring the success of our events and providing outstanding service to our clients and event attendees.
Responsibilities:

• Provide exceptional customer service to clients and event attendees
• Assist with event planning, coordination, and execution
• Handle customer inquiries and resolve any issues or concerns
• Maintain a positive and professional demeanor at all times
• Communicate effectively with team members and management
• Support promotional and marketing activities during events
• Collect and manage customer feedback to improve event experiences
• Perform administrative tasks as needed

Requirements:

• High school diploma or equivalent; college degree preferred
• Previous customer service experience, preferably in event marketing or related field
• Strong interpersonal and communication skills
• Ability to work in a fast-paced, high-energy environment
• Excellent problem-solving skills and attention to detail
• Ability to work flexible hours, including evenings and weekends
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to multitask and manage time effectively
• A positive attitude and a desire to learn and grow within the company

Benefits:

• Competitive compensation package
• Comprehensive training and development programs
• Opportunities for career advancement and growth
• Supportive and collaborative team environment