About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.nnPart of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at watch an overview video at Hiring for a Call Center Customer Service Representative!nnTransdev is proud to offer:nn$19.00/hournnAttractive benefits package, including 401(k) with company contribution, medical, dental and vision.nnPaid time off & vacation.nnOur Customer Service Representatives are responsible for:nnResponds to customer inquiries and problems by providing timely and accurate information or directing inquiries to supervisor.nnFollows and explains policy and procedure as outlined in operations and procedures manuals.nnTreats each customer/caller with courtesy, dignity, and respect privacy.nnMeets or exceeds established performance requirements.nnEnters data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in operations and procedures manuals.nnDocuments trip authorization according to procedures.nnRemains knowledgeable of all policies and procedure changes.nnAdheres to the work schedule in order to handle the call volume and contractual requirements, unless request made by supervisor.nnAll other duties as assigned.nnTo qualify as a Customer Service Representative, you’ll need:nnA minimum of a High School diploma or GEDnnAble to operate a computernnComplete any training requirementsnnCommunicate clearly in EnglishnnAble to operate standard telephone systemnnExercise business telephone etiquettennThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.nnThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.nnTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.nnDrug-free workplacennIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screennnCalifornia applicants: Please review here: CA Employee Privacy Policy.nnJob Category: Operations SupportnnJob Type: Full TimennReq ID: 3216nnPay Group: UC8nnCost Center: 55819nnThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.nnThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.nnTransdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.nnDrug-free workplacennIf based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.nnCalifornia applicants: Please Click Here for CA Employee Privacy Policy.nnAbout TransdevnnCities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.nnPart of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.