Showroom Customer Service Representative

job
  • Ferguson Enterprises
Job Summary
Location
Oak Brook ,IL 60523
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
14 Nov 2024
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Job Description

Job Description:nnSince 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.nnFerguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you have a love of meeting people and providing phenomenal customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!nnSchedule: Monday through Friday: 8-5pm (Saturdays too with a floating weekday off)nnResponsibilities:nnAssist customers on the showroom floornnStrive to increase knowledge of entire product offeringnnSupport efforts of Outside Sales AssociatesnnWork hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met.nnSupport the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.nnUpdating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.nnRequirements:nnMinimum 3 years of prior retail sales experiencennKnowledge of plumbing fixtures, lighting, and/or appliancesnnBuilding industry experience preferrednnResults oriented, able to meet goals, build relationships, and enjoy a team environmentnnExcellent communication for phone/in-person sales, time management and organizational skillsnnAmbition to succeed and self-motivatednnGeneral digital literacy with ability to multi-tasknnPassion for customer service and an Ability to learn quicklynnThis is a commission eligible role. The estimated total compensation range is $ 35,000- $58,000 annually.nnAt Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!nn-nnFerguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.nn-nnThe Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.nnFerguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.nnEqual Employment Opportunity and Reasonable Accommodation Information (

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