Camping World is seeking a Warranty Administrator to joing our growing team.nnWhat You’ll Do:nnFoster and maintains excellent relations between customers and storennAnswer incoming telephone calls and responds in a courteous and professional mannernnAssist Service Advisor in scheduling service appointments according to scheduling policiesnnGreet all incoming customers in a professional and courteous mannernnAssist Service Advisors in write up of incoming customers work ordersnnObtain any needed warranty or customer authorization prior to working on unit including taking of pictures, faxing in for authorization or any / all procedures as prescribed in the manufacturer's warranty policy & procedure manualsnnFollow up on all warranty receivables to ensure payment in timely manner, contacting customers as needed to schedule appointments for special order partsnnFill in as needed as service dispatchernnParticipate in training as prescribed by managementnnAssist Technicians as needed with diagnosis, authorization or repairsnnFollow up on open work orders as per policy of dealershipnnFollow all rules, regulations and laws with regard to moving dealership owned or customer's unitsnnMaintain a clean and safe work environment.nnAcknowledge all guidelines and policies as described in company policy handbook.nnMaintains a safe work area for customers and coworkersnnWhat You’ll Need to Have for the Role:nnHigh School Diploma or equivalent preferrednnOne year of RV experience preferred but not requirednnStrong computer skillsnnWorking knowledge proper and safe use of equipmentnnExcellent organizational/sequencing skillsnnWorking knowledge of activities, methods, procedures and policies of the Service DepartmentnnGeneral knowledge of product installation activitiesnnValid Driver's License may be requirednnExcellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in personnnAbility to accept additional tasks, duties and/or direction from managementnnRequires some bending, climbing, and kneeling in order to take photographs of various areas of an RVnnMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesnnPeriods of standing, stooping, crawling, and bendingnnGeneral Compensation DisclosurennThe wage range for this role considers a wide range of factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 - $25,000.nnPay Range:nn$18.90-$22.46 HourlynnIn addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.