Description
We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This entry-level position offers a fantastic opportunity to start your career in a fast-paced and exciting industry.
Responsibilities:

• Provide accurate information about our marketing events and services.
• Resolve customer issues and complaints promptly and effectively.
• Assist in the planning and execution of marketing events, including coordinating logistics and engaging with attendees.
• Maintain customer records by updating account information and tracking interactions.
• Gather customer feedback to help improve our services and event experiences.
• Collaborate with team members to enhance overall customer satisfaction.
• Provide administrative support, such as data entry, scheduling, and report preparation.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Strong written and verbal communication skills.
• Excellent problem-solving abilities and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Prior experience in customer service, event marketing, or a related field is a plus but not required.
• Positive attitude and a strong desire to help others.