Position Summary: This position is responsible for overall customer satisfaction, driving sales, building sales skills and product knowledge and maintaining safety, security and integrity of the paint department.
Essential Duties: - Provide amazing, fast sales service by actively seeking out customers to assess their needs and provide assistance.
- Provide information on product features/benefits, and know related items to sell an entire project.
- Greet, qualify, recommend and close sales for customers in the paint department.
- Troubleshoot customer issues/problems that may arise
- Possess basic knowledge of adjacent departments.
- Department and product knowledge that includes, but is not limited to the following areas:
- ability to identify and explain different types of paint (i.e. premium vs. economy)
- identify and explain different paint finishes (i.e. flat, satin, eggshell, and semi-gloss)
- explain and demonstrate faux and decorative finishes
- identify and explain various painters' tools including paint sprayers, power washers, edgers, rollers, brushes
- ability to explain the different uses of adhesives, solvents, caulk.
- Maintain the in-stock position of assigned area, and ensure that it is clean, shop able, and safe.
- Work in cooperation with Store Management, other sales departments, and the front-end associates to ensure customers' needs are met.
- Use various equipment and machinery to match and mix paint; must be able to visually distinguish slight differences in a vast array of colors.
- Responsible for Paint training, coaching and developing store associates in the Paint department.
- Drive the Business To Business "B2B" paint business
- Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
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