Working Hours/Daysnn7:00 am – 5:00 pm Monday - Friday, Saturdays and overtime when needednnBasic DutiesnnPerform basic maintenance, diagnosis, and repairs on customer owned construction and aerial work platform equipment.nnEstablish and maintain service-oriented working relationship with customersnnPick-up and delivery of equipment when necessary.nnAnswer calls and questions that customers havennProvide excellent customer service to all customers.nnComplete service reports and all other paperwork before and after repairs are madennMay perform other related duties as requested and/or assigned.nnQualificationsnnSuccessful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.nnKnowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.nnAutomotive and Industrial Maintenance Technicians encouraged to apply.nnComputer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferrednnAbility to write professional business communication when sending emails, letters, notes, and documenting is required.nnMust be a self-starter, well organized and able to work in a fast paced environment.nnExcellent customer service skills are needed.nnMust be able to lift 75 lbs, bend, twist, and climb.nnMust possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate)nnPhysical Requirements/Working ConditionsnnThis position works the majority of time in the equipment shop. May on a continuous basis walk, bend and lift up to 75 lbs. At times you may be required to move/operate equipment to figure out what maintenance needs to be performed. The noise level in the shop environment is usually moderate to high. This position also spends a portion of time in an office environment. May, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Must be flexible to work Saturdays and overtime as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.nnAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .nnWhy Work for Altorfer?nnAt Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.nnNeed help finding the right job?nnWe can recommend jobs specifically for you!nnReq No.2024-4954nnCategoryTechniciansnnLocationUS-IA-Cedar RapidsnnTypeRegular Full-TimennUnion or Non-UnionNon-UnionnnDivisionRentalnnCompanyAltorfer Inc